TEL: 01463 731107

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GDPR - General Data Protection Regulations


IMPORTANT GDPR Legislation Changes


With new GDPR regulation coming into force from 25th May 2018 we need to ensure you are happy in the way in which we communicate with you. We now have 7 different categories* that form the basis of our client communications so we can be very specific in what we do and don’t send you.


Legitimate Business Interests


* Vaccination and Dental Reminders


* Worming Treatment Reminders


* Appointment Reminders


* Health Check Reminders


* Reviews and Surveys


We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your equine with the best possible healthcare service.


Marketing Categories


* Practice/Equine Care Advice


* Offers and Promotions


These ‘marketing categories' keep you and your equine up to date with offers and promotions relating to your equine and the practice, including client evenings and clinic courses such as the Equine First Aid Course.  


For each of the above you can choose to be contacted by text/SMS, email or letter (or a combination of all three) or not contacted at all.


How do I review and change my communications preferences?


To review your communications preferences please contact the Practice reception team on 01463 731107 or drop into the clinic and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.


*Categories are based on our main group Practice Management provider (Vetspace). Check with reception for details.